{"id":29569,"date":"2025-06-28T19:00:13","date_gmt":"2025-06-28T17:00:13","guid":{"rendered":"https:\/\/normanrentrop.de\/?p=29569"},"modified":"2026-08-07T10:16:28","modified_gmt":"2026-08-07T08:16:28","slug":"customers-orientation","status":"publish","type":"post","link":"https:\/\/normanrentrop.de\/en\/customers-orientation\/","title":{"rendered":"Customers orientation"},"content":{"rendered":"<blockquote><p>Customers are always beautifully, wonderfully dissatisfied, even when they report being happy and business is great. Even when they don\u2019t yet know it, customers want something better, and your desire to delight customers will drive you to invent on their behalf.<\/p><\/blockquote>\n<p>Jeffrey P. &#8220;Jeff&#8221; Bezos \u2013 American company founder: Amazon (b. 1964), in his letter to the Amazon shareholders 2016, Quotations book 2026<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customers are always beautifully, wonderfully dissatisfied, even when they report being happy and business is great. Even when they don\u2019t yet know it, customers want something better, and your desire to delight customers will drive you to invent on their behalf. 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