1. We will greet and acknowledge each other.
2. We will say please and thank you.
3. We will treat each other equally and with respect.
4. We will be direct, sensitive and honest.
5. We will address incivility whenever it occurs.
William “Bill” Hybels – American Evangelical minister, founding and former senior pastor of Willow Creek Community Church (b. 1951), in his notes to the “Global Leadership Summit 2017”